SANHQ for some reason is failing to upload data
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SANGROUP 9/21/2016 12:33 Diag Data - Scheduled - Collection Failed All members failed to confirm their data collection prerequisites. Verify that the group’s network connection and associated volumes are healthy and that SupportAssist is not already performing a data collection process. Run the collection again and if this problem persists, delete your existing SupportAssist configuration and then run the SupportAssist Configuration Wizard to reconfigure the group for SupportAssist diagnostic data collections. 15 s. Default Server
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SANGROUP 9/21/2016 12:33 Diag Data - Scheduled - Collection Underway The group Diag Data - Scheduled data collection is currently underway. Default Server
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i uninstalled the software and removed all data and reinstalled and reconfigured , same thing
i installed the software on multiple other servers and freshly installed ones same results
ports are not blocked
PS Firmware 8.1.1
San HQ version 3.2.0.8291
any clues ?