Hi all.
We have a failed spare drive on an Equallogic PS4100e; RAID50.
The SAN uses OEM Seagate Constellation 2 drives with firmware revision RE12; a new drive was ordered but the drive model is not the same, the replacement drive is a Seagate Constellation 3 drive with (I assume) a newer firmware.
Installing the new replacement drive (which is also a Dell drive, but different model of the drive) does not see the drive in the SAN which, in turn, does not go to automatically rebuild the array with the new spare.
Question: mixing different drives with different drive make/model/firmware, is this supported and am I correct to assume that with a newer drive, newer model of a drive which probably contains newer firmware on the drive, will cause the drive not to be seen?
So we need to replace the drive with the same exact make/model/firmware for the array to rebuild?
Thank you in advance.