I recently upgraded our Data Collector and Enterprise Manager Client to Dell Storage Manager 2016 R2 [Build: 16.2.1.228]. With this new version, Dell added the ability to connect to Equallogic PS series arrays, so long as they are on the right firmware.
I have two PS arrays that I want to add to Storage Manager. The first one is a PS4110 array in our M1000E chassis. I was able to add that PS group to Storage Manager. But when I try to add the PS6210X, I get an error that says "unable to add PS Group". No other information is provided. Both arrays are on the same firmware version 7.17. I can ping the problem array from the server that runs the data collector. If Java was installed, I could even access the web gui of that array using IE. Both of those arrays management IP's are on the same subnet.
What am I missing?
I posted this on the Compellent forum and didn't get any replies so I'm posting it here as well.