We purchased a refurb type-8 controller for our PS4000 in our sandbox cluster. After installation, it is not recognized. "show enclosure" or "show controller" do not report it as being seen, and the GUI shows a red X over it.
We were going to install it and then upgrade the firmware since we're not sure what firmware it is on. Is there a way to install the firmware directly onto the CF Card?
We looked for documentation on adding a new controller and any special steps we needed to take, but came up empty.
Any help is appreciated.